General House Rules Graspop Metal Moose
Your safety is very important to us. That is why we have established a set of house rules that apply to all visitors. Be sure to read and respect these rules. Please note that non-compliance may lead to sanctions.
Visitors may be subjected to a search for the presence of alcohol, drugs and weapons. Visitors who do not submit to such a search may be refused entry to Graspop Metal Moose.
Visitors to Graspop Metal Moose must be at least 18 years old. Under 18s are not allowed at the event. Remember to bring your ID card if you’re planning to visit Graspop Metal Moose. Only visitors with valid proof of identity (ID card or passport) will be allowed entry.
Persons in the possession and/or under the influence of soft or hard drugs are not welcome and will be refused entry. In order to protect the health of our visitors the use of drugs is strictly prohibited, both inside and outside the venue. Graspop Metal Moose implements a zero tolerance policy, no excuses or exceptions.
Persons who commit or incite violence towards other visitors, the site operators or their staff, will be refused entry. This also goes for persons who carry and/or use weapons or dangerous objects.
RACISM, DISCRIMINATION AND INTIMIDATION
A visit to Graspop Metal Moose must be a positive experience for everyone. As a result, any form of racism, discrimination and intimidation is strictly prohibited. This includes: racist, fascist, sexist, offensive and discriminating statements, sexual harassment, disruptive and aggressive behaviour, vandalism and violence. Individuals who are clearly out to commit violence will also be refused entry.
PROPERTY OF GRASPOP METAL MOOSE
Visitors who do not respect the interior and exterior of Graspop Metal Moose may be sanctioned. Visitors who damage property of Graspop Metal Moose will be held liable for repairs or replacement.
DISTURBING THE ATMOSPHERE
Graspop Metal Moose guarantees an enjoyable atmosphere. Visitors who are too loud or who disturb the atmosphere may be sanctioned.
Toilet use is limited to one person per stall.
Both inside and outside the venue security equipment is used to monitor the event. Visitors to Graspop Metal Moose agree to be filmed and/or photographed. By entering the Graspop Metal Moose venue you agree to the use and transfer of such footage, without limitations. You hereby waive your right to any compensation. In the event of accidents, violence or emergency situations, this footage may be shown to the authorities and/or third parties.
Smoking is only allowed outside.
PICTURES AND RECORDINGS
Visitors who wish to take pictures or make video or sound recordings must obtain the prior written consent of Graspop Metal Moose. Without such permission making recordings at Graspop Metal Moose is not allowed. Illegally obtained recordings will be confiscated.
If you want to carry out promotional activities inside or outside the venue you must submit an application well in advance. Promotional activities are prohibited without written consent, both inside and outside the Graspop Metal Moose venue. Promotional activities include handing out flyers, posters or other promotional materials.
CONSUMPTION OF BEVERAGES
The consumption of beverages is only allowed inside the Sportpaleis. Refreshments, glasses or bottles must not be brought into or taken out of the venue.
SALE OF GOODS
No goods must be sold or traded at Graspop Metal Moose without prior written consent.
INSTRUCTIONS FROM STAFF
In the interest of their own safety, all visitors must immediately comply with the instructions of management or staff.
Upon leaving Graspop Metal Moose we ask that you:
- refrain from committing acts of violence
- not cause any noise nuisance
- keep the venue tidy and clean
- refrain from driving a vehicle if you’ve consumed alcohol
- respect the surrounding homes and their occupants
IN THE EVENT OF INFRACTION
- Visitors who break the house rules will be removed from the premises. Entry and parking tickets are not refunded. This also applies to visitors who provoke or incite infractions. You will be banned from the premises until the next meeting of the management team. This team will ultimately decide the proper sanction. If the ban is confirmed this is reported to the police. Any infringement is also reported to the police. You risk eviction by the police, subsequent legal proceedings and a permanent ban.
- Criminal offences are always reported to the police. If possible we will also give a description.
- Management will decide how to react to inappropriate behaviour not described in the present house rules.
Graspop Metal Moose cannot be held liable for injuries, material and/or immaterial damage suffered by visitors on the premises. Visitors enter Graspop Metal Moose entirely at their own risk; neither are we responsible for damage, theft or loss of items (or their contents).
Complaints can be submitted in writing to Live Nation BV, Blarenberglaan 3A, 2800 Mechelen. Lodge your complaint at the earliest opportunity because your right of complaint lapses just three working days after the occurrence.